Returns & Refunds

We want you to feel completely confident shopping with Bio Mirco. If something isn’t right with your order, our team is here to help.

30-Day Returns

• You may return unopened and unused products within 30 days of delivery for a refund.

• Products must be sealed, in their original packaging, and in resalable condition.

• To start a return, please contact us at contact uswith your order number and reason for return.

How to Return an Item

• Contact our customer service team to request a return.

• We’ll provide you with the return instructions and address.

• Pack your items securely and send them back to us.

• We recommend using a tracked delivery service.

Please note: return postage costs are the responsibility of the customer unless the item is faulty or sent in error.

Refunds

• Once your returned item has been received and checked, we’ll issue a refund to your original payment method within 5–7 working days.

• Shipping fees are non-refundable (unless the return is due to our mistake).

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please let us know within 7 days of delivery. We’ll arrange a replacement or refund for you as quickly as possible.

Non-Returnable Items

For safety reasons, we cannot accept returns on:

• Opened or used supplement bottles

• Products not purchased directly from the Bio Mirco website

Questions?

If you have any queries about your order or the returns process, please contact us.